Becoming a More Critical Consumer of Information

It is becoming increasingly difficult to separate that which we want to hear/do hear and read from what can be scientifically proven. This HBR article from Marcus Buckingham offers some easy steps to follow to increase the chances of making that happen. Here is what I came away with from the article and my ownContinue reading “Becoming a More Critical Consumer of Information”

If one person is virtual, all are virtual

According to NLI, the research is definitive. For the most effective meetings, if one person is on Zoom, everyone should be on Zoom. Here is what I heard from the webinar: – For meetings, if one person is virtual (i.e., on Zoom), then everyone must be virtual. It is uncomfortable but more effective. Rock explains whyContinue reading “If one person is virtual, all are virtual”

Connect, Reflect, Protect, Respect

In re-rereading Dan Coyle’s review of great team cultures, The Culture Code, it struck me that many great cultures boil down to four areas: Connect The winningest coach in the NBA, Gregg Popovich, head coach of the San Antonio Spurs, connected with his team every chance he got through food, personal caring questions and comments, andContinue reading “Connect, Reflect, Protect, Respect”

Which of your customers and products are super profitable?

I am spending the majority of 2021 re-reading my top recommended books from the past three years. One of them is 80-20 Manager where the main theme and its implication drives much of my thinking, writing, speaking, and coaching. Here is an excerpt I recommend you share with your leadership teams: The assumption that all sales areContinue reading “Which of your customers and products are super profitable?”

Apply these seven principles to optimize nearly every team meeting

This is the current version of general meeting principles I recommend in priority order: 1. Proper Meeting Protocols and Ground Rules established – See Meeting with Purpose document (see below)2. Ideal meeting outcome established first3. Compile attendee list, information gathering and dissemination lists prior to the meeting – i.e., invitees, those consulted beforehand and informed after.4. AgendaContinue reading “Apply these seven principles to optimize nearly every team meeting”

How to apply complexity science to better answer “How are we/you doing?”

Most businesses, especially those that want to scale, are complex, interdependent systems. One of the best minds I have come across on complexity science is David Snowden – author of the Cynefin Framework – now a book. Here is what I have learned from him on complex adaptive systems and how to optimize them: A complex,Continue reading “How to apply complexity science to better answer “How are we/you doing?””

MBOs, OKRs, and SMART goals, oh my!

If you are struggling to hit your goals, it may be that they lack clarity and specificity. Regardless of the method (OKR, MBO, SMART, FAST, etc.) you use, here is a framework that increases the chances of goal attainment. Economy– Focus on active voice when writing Priorities, OKRs, MBOs, etc.  – Use as little punctuation andContinue reading “MBOs, OKRs, and SMART goals, oh my!”

Four Part Decision Making Process

1. What type of decision am I making (Simple, Complicated, Complex, Chaotic)? I like the Cynefin framework.2. Is the decision reversible or irreversible? If reversible, make it quickly. If not, make it deliberately.3. Leverage a decision making framework like WRAP or others including your own if you prefer.4. Keep a decision journal to track effectiveness. Modify chosen framework appropriately. For more on how to createContinue reading “Four Part Decision Making Process”

5 Stages of Decline that can destroy an organization

Jim Collins provides us with reminders of how easily we can slip into a Valley of Death Some of these I have experienced or committed myself. The 5 stages of decline are:1. Hubris Born of Success – One of the key drivers of failure is success without humility. This phenomenon tricks a leader into thinking he can doContinue reading “5 Stages of Decline that can destroy an organization”