How to measure and build resilience in your team

Here are recommended survey questions to determine each of your team member's level of resilience (scale of 1-low to 5-high). If you have a psychologically safe environment you have the option of this being anonymous or not.  If you are not sure, I recommend anonymity to increase the likelihood of full disclosure. I have all the freedom I need … Continue reading How to measure and build resilience in your team

How incumbents successfully scale their new businesses

Article Summary  The article focuses on a few key areas at which successful entrepreneurial ventures excel.  The premise is a startup venture within an enterprise but I think these apply to any organizational size or genesis that has a fledgling business model working. I summarized the points below. Please note that I combined a few as they … Continue reading How incumbents successfully scale their new businesses

How do I know I have all the right seats, Professor Collins?

Jim Collins, the management guru, tells us that his research of the most successful companies over long periods consistently points to get the "Who" correct before the "What" and then getting people into the right seats. The "Who" first approach is abundantly supported with core values and purpose leading the way.This makes sense to me.However, … Continue reading How do I know I have all the right seats, Professor Collins?

Leaders, for the most part, do almost everything wrong…but don’t have to

Food for thought After decades of study, experience, and working and speaking with hundreds of CEOs and companies around the world over the past few years, I have found the following, for the most part: We do change wrong - 70% of change initiatives failWe do decisions making wrong - We rarely have a standard processWe do vision wrong - Visions are clear, detailed, … Continue reading Leaders, for the most part, do almost everything wrong…but don’t have to

How Expedia saved $100M by looking upstream

The most successful leaders stop solving the problem right in front of them and focus on solving the problem that created the problem right in front of them. Paraphrased excerpt from Upstream, Dan Heath's latest book, follows. I highly recommend this book for leaders! Where is my itinerary? (How Expedia saved $100M by looking upstream) In 2012, Ryan … Continue reading How Expedia saved $100M by looking upstream

The human brain is a master of deception

Emotions are created - literally created - by each human, each tribe and culture Lisa Feldman Barrett's startling, challenging, and fascinating book, How Emotions are Made, shares 20+ years of research across multiple disciplines with meta-analysis across thousands of studies.  In her book and subsequent findings, she posits that we are not born with built-in emotions but we create … Continue reading The human brain is a master of deception