Leaders, for the most part, do almost everything wrong…but don’t have to

Food for thought After decades of study, experience, and working and speaking with hundreds of CEOs and companies around the world over the past few years, I have found the following, for the most part: We do change wrong - 70% of change initiatives failWe do decisions making wrong - We rarely have a standard processWe do vision wrong - Visions are clear, detailed, … Continue reading Leaders, for the most part, do almost everything wrong…but don’t have to

How Expedia saved $100M by looking upstream

The most successful leaders stop solving the problem right in front of them and focus on solving the problem that created the problem right in front of them.Paraphrased excerpt from Upstream, Dan Heath's latest book, follows. I highly recommend this book for leaders!Where is my itinerary? (How Expedia saved $100M by looking upstream)In 2012, Ryan O’Neill, the head … Continue reading How Expedia saved $100M by looking upstream

Team leaders have an outsized ability to affect fulfillment, engagement, and productivity

As a team leader, I believe one of the most important privileges and duties you have is to find out what people's strengths are to cultivate a well--rounded, healthy, and highly productive team.  To assist, the following is an exercise combining work from Marcus Buckingham, Rory Vaden, and Bruce Eckfeldt.Provide an 8.5 x 11 clean piece of paper … Continue reading Team leaders have an outsized ability to affect fulfillment, engagement, and productivity

The human brain is a master of deception

Emotions are created - literally created - by each human, each tribe and culture Lisa Feldman Barrett's startling, challenging, and fascinating book, How Emotions are Made, shares 20+ years of research across multiple disciplines with meta-analysis across thousands of studies.  In her book and subsequent findings, she posits that we are not born with built-in emotions but we create … Continue reading The human brain is a master of deception

Optimal steps for increased employee engagement

Neuroleadership Institute's (NLI) employee engagement formula  I encourage you to read this brief piece on how to create a more inclusive culture.  Doing so leads to psychological safety which leads to more creative ideas and higher levels of employee engagement.What I found intriguing was the order in which to do this as a leadership team. Inclusion comes … Continue reading Optimal steps for increased employee engagement