Author name: Bill Flynn

I spent a weekend in Nashville recently spending time with some of the most impressive, committed, and generous people I […]

Alan Mulally, former CEO at Boeing and Ford, is known for the saying, “Love ‘em up and hold them to

“What are important topics for a Strategic Council to discuss, debate, and decide?” I ran this question through ChatGPT about

Alan Mulally turned around Ford from losing $17B in 2006 to being the #2 car manufacturing company by 2014.  One

The Kind Truth Healthy Disagreement Productive Argument The aforementioned phrases are shorthand for coming up with the best ideas.  They

The bright spot approach starts with a simple question. “What’s working, and how can we do more of it?” Sounds

In his book The Forces of Progress, author Kobus van der Zel explains the emotional forces that generate and shape

“Checklists seem able to defend anyone, even the experienced, against failure in many more tasks than we realized.” – Atul

Can you state it clearly in one sentence? Many of these differ but all have one thing in common –

“Nine times out of ten, any new customers that are acquired will do nothing to increase profits.” 80/20 Manager, Richard