This will be my last post of 2018. Happy New Year to everyone! I thought I would end the year on a humorous note. Enjoy! Have you ever had one of these days? https://www.youtube.com/watch?v=RA7TIw5VCnI&feature=youtu.be The optimal way to avoid this tragic business metaphor is to build your company as if you are going to get, at … Continue reading Does running your business sometimes feel like this?
"In a Bain & Company study, 85 percent of the executives surveyed, and a full 94 percent of those running companies with more than $5 billion in revenue, said that internal, not external, obstacles keep their companies from growing profitably." - Tiffani Bova, Growth IQ According to Michael Treacy, business researcher, and author, there are 5 areas … Continue reading Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business
‘The guarantee is proof that we’re a great company. We’re willing to tell our customers that if they don’t like our service for any reason, it’s our fault, not theirs, and we’ll make it right.’ I realized then that the guarantee is far more than a simple piece of paper that puts customers at ease. … Continue reading The Power of the Brand Promise Guarantee
If your team does not leave the 2-3 day planning session energized and aligned for at least the next 12 months, you have wasted a great opportunity and significant money and time. Finding, in 2019, the one or two key things you can accomplish that will improve the business significantly may be the difference between a decent and a phenomenal year. Don't … Continue reading Start the Annual Strategic Planning Process Now (you need 60+ days to prepare)
As a follow up to my last post about how to encourage the generation of helpful and innovative ideas from your organization, this post focuses on how to develop and communicate those ideas so they stick. For an idea to stick, for it to be useful and lasting, it makes/allows the audience to: Pay attention … Continue reading Why do some ideas stick?
Your team may have some of the best ideas to move the company forward - some big, some not so big - but forward nonetheless. Have you ever done or said something like the 3 items below to help foster new ideas? Set up a process to submit ideas that prove an economic advantage to the company "Come to me … Continue reading Ideas, Ideas, and more Ideas
While there is one question to ask to ensure that you can get inside the heads of your customers there are a few steps to first take to optimize the process. They are : Figure out who your best customers areCreate a list of your best customers and order them appropriately (process to follow below)Ask … Continue reading How to design a solution that your best customers want and value with one question
As a leader, you make dozens, if not hundreds of decisions each week. If you took the time to write them all down and then identified the ones that made a significant impact on the team and/or the business, I bet you could count those important and significant decisions on one hand. Imagine if you made … Continue reading How to do more that matters by doing less
How Alan Mulally saved Ford It was the summer of 2006, Alan Mulally was knee deep in getting the Boeing 787 "Dreamliner" designed and built when Bill Ford asked him to take over his role as President and CEO of his eponymous company. Ford Motor was slowly going out of business, as were the other … Continue reading How Alan Mulally saved Ford Motor Company with four simple decisions
Compiled from different sources* and my own experience, I believe that if you do these seven things well, you will almost certainly be successful: Create a success vision - How can you recognize that you have arrived if you do not know what the destination looks like beforehand? Your first step is to create a positive vision … Continue reading If you do these 7 things well, you will almost certainly be successful