For those who have team members reporting to them, ask yourself this simple question every day. What can I do today to make the employee experience better than it was yesterday? Make a plaque, create a screensaver with this question, or just put a stickie where you can see it. Find a way to keep this top … Continue reading How to dramatically increase employee engagement with one question
This will be my last post of 2018. Happy New Year to everyone! I thought I would end the year on a humorous note. Enjoy! Have you ever had one of these days? https://www.youtube.com/watch?v=RA7TIw5VCnI&feature=youtu.be The optimal way to avoid this tragic business metaphor is to build your company as if you are going to get, at … Continue reading Does running your business sometimes feel like this?
About 30 years ago, I worked for an organization that I can now see was poorly run. At 22, I did not know any better. The zeitgeist was passive-aggressive, authoritarian management. For instance, one day, out of the blue, we were all told that from now on we had to be in the office by 8:30am or … Continue reading Want to keep your best employees? Stop doing this.
New England Patriots Nordstrom 1980 Men's Olympic Hockey Team SouthWest Golden State Warriors US Navy Seals Zappos UCLA Bruins under John Wooden Google All of these organizations have one thing in common - Great Team Cultures. In his latest book, Culture Code, Dan Coyle connects the dots around how to build and nurture a great culture. Coyle researched … Continue reading 3 Secrets of Highly Successful Groups
Your team may have some of the best ideas to move the company forward - some big, some not so big - but forward nonetheless. Have you ever done or said something like the 3 items below to help foster new ideas? Set up a process to submit ideas that prove an economic advantage to the company "Come to me … Continue reading Ideas, Ideas, and more Ideas
What is the most efficient way to go from impasse to insight to action? We too often mistakenly think it is to tell people what to do. Here are a few reasons why neuroscience says that does not work in the long run and sometimes even in the short run: We almost always give advice to the … Continue reading Leaders – Stop giving advice. Even if they ask for it.
According to many in the neuroscience field including the NeuroLeadership Institute, our brains sometimes fool us into thinking we are in a high threat (life or death) situation for the least likely reasons. For instance, I was asked to speak in front of a cadre of coaches many of whom were more experienced than I. To show … Continue reading How to develop a culture of trust
How Alan Mulally saved Ford It was the summer of 2006, Alan Mulally was knee deep in getting the Boeing 787 "Dreamliner" designed and built when Bill Ford asked him to take over his role as President and CEO of his eponymous company. Ford Motor was slowly going out of business, as were the other … Continue reading How Alan Mulally saved Ford Motor Company with four simple decisions
Do you work in a Growth Mindset Culture? If you hear these types of statements..... "In this company, there’s a lot of cheating, taking shortcuts, and cutting corners." "In this company, people often hide information and keep secrets." "Everyone wants to be the superstar by any means possible." "We will never figure this out." ...you … Continue reading Three ways to create a Growth Mindset Culture
From Howard Shore's new book Your Business is a Leaky Bucket, there are many ways that businesses lose revenue and profit such as the following: Mediocre hiring practices: Hiring and Keeping B and C players in critical positions Leaving critical positions vacant Lacking a standard interview process Excessive turnover/Regrettable turnover Lack of alignment The leadership team … Continue reading 3 ways to avoid losing millions in revenue and profit