Author name: Bill Flynn

There is much written on how to be happy. I have heard many “experts” talk about primary drivers that are […]

Net Promoter Score (NPS) There are four main sections to this post: What is NPS? How do you calculate it?

Shane Parrish of The Knowledge Project has written a rather meaty article on how to remember what you have read.

Please find attached three articles from The NeuroLeadership Institute on how to navigate the new world of work to increase

Hi all! I highly recommend this brief yet informative article from David Rock. He is challenging the process of hiring

To achieve strategic advantage, scan the market for surprises. I really enjoyed reading this article. It is a tad long

It is becoming increasingly difficult to separate that which we want to hear/do hear and read from what can be

According to NLI, the research is definitive. For the most effective meetings, if one person is on Zoom, everyone should

In re-rereading Dan Coyle’s review of great team cultures, The Culture Code, it struck me that many great cultures boil down

I am spending the majority of 2021 re-reading my top recommended books from the past three years. One of them